At Embroze, we value the trust our customers place in our products, and we stand behind the quality and performance of our lighting and theatrical gear. This is why every purchase of Embroze electronics includes a full 1 year warranty for any manufacturer defects or issues resulting from our workmanship, and the process of getting your unit repaired or replaced is a breeze! Simply send us an email at: info@embroze.com, ship us the product, and we will repair or replace the defective product and have it returned to you within 5-7 business days!*** For further details, please see: Embroze Warranty Terms and Conditions







Out-of-Warranty Service


Have a product defect that is not covered under warranty? We understand that sometimes accidents happen, or maybe our customers want to keep our products for a lifetime. Either way, we're here to help! Let us know what's going on at info@embroze.com, and we'll do our best to have you back up and running in no time. 




***Warranty does not cover improper use, or normal wear and tear. Original proof of purchase required for waranty protection. Customer bears cost of shipping defective products.

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