Refund Policy

 

 

 

 

 

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@embroze.com with details of the product and the defect. You can send the item you consider defective to the address specified by us at the time at which you notify us of such defect. 

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. 

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